J-Cups Pizza

Response to owner: Location was the central & mccord. I didn’t say the recipe had changed. However since new ownership the pizzas are undercooked. No one wants pizza with completely white crust and cheese that is not melted. Original post: I used to order here weekly, but since new ownership only a few times because the crust on the pizzas have been underdone. The crust on the bottom of pizza should be at least golden brown, not completely white like the pizzas I have received. I keep going back because they have the best sauce in town and I keep hoping the crust issue will be resolved. This time I ordered a stuffed crust pizza and along with the completely white crust the cheese in the stuffed part wasn't even fully warm or melted. A little disappointed in this order. However their toppings and sauce and customer service are great!

For sure the most poorly run businness I have ever experienced. Years of mistakes, childish games and flat our intentionial theft of time and money. When they do it right which is so rare, it is a great pizza at a good price. It blows my mind how long this place has been so badly managed. I always think maybe they have gotten better maybe they hired competent employees. I am always wrong. Do yourself a favor order any other pizza. Terrible, I am calling corporate this time, I feel bad for those of you that work there and your sorry futures.

Not very pleased with my order. I ordered two medium two topping pizza and a order of bread sticks with some extra sides of Garlic and pizza sauces. They told me that the order will be about one hour to one and a half hours to get delivered however, it took a hour and a half like they said due to being busy. But once my food reached me the bread sticks were not completely done well still doughy and the pizza was very cold. Also they forgot to give me my extra sauces i asked for. I know at times it can be very busy for them but it's no excuse to hurry up and cook the customers food to the point it's not well done and then it's very cold once getting it. I think the customers should be able to eat nice hot well done foods they pay for. I am very upset with this order tonight.

Update: 11.30.18 They have been doing much better lately. They have been getting the entire order correct. Old reviews: They mess up my pizza a lot. They never seem to be sorry about it. If I could find a pizza that I like elsewhere, I would buy it. How hard is it to get this order correct? Big one. Half sausage half cheese. But easy on the cheese, easy on the sauce. No square cut. Seriously. They mess it up every time.

This was my first time ordering from them. Ordered online. After 1 hour and 20 minutes, still no pizza. Tried calling the store directly. No answer, just the message of how they won awards on a loop. After 1 hour and 30 minutes finally received a cold pizza with cheese shifted to one side and an undercooked crust. This is the wrong business for you.

The person who took our order was very mis informed of the specials, he told us the wrong price and when we actually got our pizza, the dough was not nice and golden brown, it was still raw! And the pizza was not completely cut all the way through. We called and the manager did tell us to bring it back and would remake it, but she should have offered us a discount or something for our troubles, plus our bread sticks were very bland and not cooked thoroughly. We were very disappointed in our visit to this newer location :(